Cancellation and No Show Policy
The following conditions may apply in the event of any cancellation:
If trip cancelled / amended 72 hrs prior to the tour date, no cancellation charges will be applicable.
If trip cancelled / amended within 24 to 48 hrs prior to the tour date, 50% cancellation charges will be applicable.
If trip cancelled / amended 24 hrs prior to the tour date, 100% cancellation charges will be applicable.
If the payment is done by credit card online then there will be a charge of 5% (online service charge) for refunding the money back.
Please note that gift certificates are both non-refundable and non-cancellable.
If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.
Refunds will be done only through the Original Mode of Payment.
Incentive Connections Tourism LLC
P.O Box:94559, Al Rafa Street,
Dubai - UAE
Phone: +971 43869914